Finding the Right Answer for Your Account
We've organised the most common questions around the things that matter most: getting your account open, moving money in and out, and reaching us when something needs sorting. Deposits via GrabPay, Touch 'n Go eWallet or FPX follow a short confirmation flow — you approve the transfer in your e-wallet or banking app, and your account wallet updates. Withdrawals go through a
quick identity check on first request, then funds route back to your registered e-wallet. For players in Subang Jaya or anywhere else in Malaysia, the process is the same wherever local law permits. Live chat is the fastest path to the team if an answer here doesn't cover your situation. Check the section that matches your question and follow the steps exactly
as written.
- Touch 'n Go eWallet
- Boost
- GrabPay
- FPX
- DuitNow