Reference

Privacy Policy

We collect and protect your account information, payment details, and session data when you use richman888b. This policy explains what we gather, how we use it, and the rights you hold under Malaysia law.

Account securityPayment protectionYour controlLive casino and slots
richman888b Privacy Policy
HOW WE PROTECT IT

Security and Your Rights

We encrypt your login credentials and payment data using industry-standard protocols. Session tokens expire after inactivity to prevent unauthorized access. You control your communication preferences, can request a data export, and may ask us to delete your account subject to legal retention periods.

Data Encryption

Your password is hashed before storage, and payment details travel over encrypted connections. We do not store your e-wallet PIN or card CVV—those stay with your payment provider.

Cookie Management

Essential cookies keep you logged in and remember your language. Analytics cookies track lobby visits and game popularity. You can block optional cookies in your browser settings without losing access to core features.

Access and Correction

Request a copy of your account data or ask us to fix incorrect details by contacting support. We verify your identity through your registered email before releasing or updating information.

Retention and Deletion

Active account data remains on file while you use richman888b. After account closure, we keep transaction records for the period required by regional law, then delete personal identifiers. Request account deletion through your dashboard or support.

PRIVACY QUESTIONS

Contact Us About Your Data

Reach our privacy team through live chat, email, or the account-settings panel. Response times vary by request complexity and verification requirements.

Live Chat Open the chat widget in your account dashboard and select Privacy Inquiry. An agent will ask for your registered email to verify your identity before discussing account data.
Email Support Send your data request or privacy question to our support address listed in the contact footer. Include your account email and describe what information you need or what change you want.
Account Settings Log in and visit Account Settings, then Privacy Controls. You can download a copy of your data, update communication preferences, or submit a deletion request directly from that panel.

Privacy FAQ

We collect your email, phone number, date of birth, and identity documents where required by local regulation. Payment details for Touch 'n Go eWallet, Boost, or GrabPay are held by your provider; we store only transaction references.

Yes. Log in to Account Settings and select Privacy Controls, then Download My Data. We send a file containing your profile, transaction history, and session logs after verifying your identity.

While your account is active, we keep all records. After closure, transaction logs are retained for the period mandated by Malaysia law, typically several years, then personal identifiers are deleted.

We share transaction details with your payment provider to process deposits and withdrawals. Regulators may request records where local law requires disclosure. We do not sell data to advertisers or unrelated companies.

Visit Account Settings, then Notifications. Toggle off promotional emails while keeping account-security alerts active. You can also click the unsubscribe link in any marketing message we send.

Transaction and verification records are kept for the legal retention period, then purged. Your login credentials and personal identifiers are deleted once that period ends. Submit a deletion request through support to start the process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.